Kombucha 221BC, operated by Mad at S.A.D., LLC, respects your privacy and is committed to protecting the personal information you share with us through our website, online store, email communications, and text message marketing program. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information you provide directly to us
This may include your name, email address, phone number, shipping address, billing address, payment-related information, and any other information you provide when you place an order, subscribe to emails or text messages, contact us, enter a giveaway, submit a form, or otherwise interact with us.

Information collected automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referral source, pages viewed, time spent on the site, links clicked, and general location information derived from your browser or device. The FTC notes that websites commonly collect items like IP address, date and time of visit, browser, and operating system data through routine website operations and cookies.

Information from cookies and similar technologies
We may use cookies, pixels, tags, analytics tools, and similar technologies to understand how visitors use our website, improve performance, personalize content, measure marketing performance, and support ecommerce features such as shopping cart retention.

2. How We Use Information

We may use personal information to:

Process and fulfill orders
Communicate with you about your purchases or account
Send marketing emails and text messages if you have opted in
Provide customer service and respond to inquiries
Improve our website, products, and marketing
Analyze website traffic and shopping behavior
Administer promotions, giveaways, or surveys
Detect fraud, protect our business, and enforce our terms
Comply with legal obligations

3. Text Message Marketing

If you provide your phone number and opt in to receive text messages from Kombucha 221BC, we may use your phone number to send you promotional messages, product updates, order-related messages, cart reminders, or other brand and marketing communications.

Message frequency may vary. Consent to receive marketing text messages is not a condition of purchase. You may opt out at any time by replying STOP. For help, reply HELP or contact us at marketing@kombucha221bc.com.

4. Abandoned Cart Text Messages

If you begin the checkout process or place items in your shopping cart and leave the website without completing your purchase, we may use cookies or similar technologies to help determine that a cart has been abandoned. If you have opted in to receive text messages from us, this information may be used to send a cart reminder message.

5. How We Share Information

We may share personal information with service providers and vendors that help us operate our business, such as ecommerce platforms, payment processors, email service providers, SMS platforms, analytics providers, shipping partners, and marketing or website support vendors.

We may also share information when required by law, to protect our rights, to investigate fraud or misuse, or in connection with a business transaction such as a merger, acquisition, or asset sale.

Text messaging opt-in data and consent will not be shared with any third parties for their own marketing purposes. 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, keep items in your shopping cart, understand how users navigate the site, and measure the effectiveness of our advertising and communications.

You can usually control cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

7. Location Information

We may collect general location information from your device, browser, or IP address to help improve your experience, such as showing nearby retail availability, tailoring content by region, preventing fraud, or analyzing website traffic by geography.

If we offer location-based features or services, we will describe the type of location data collected and how it is used. CTIA also publishes best practices focused on transparency around collection and use of location information for location-based services.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, complete transactions, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, or disclosure. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. The FTC advises businesses to take reasonable steps to protect personal information and to align actual practices with privacy statements made to consumers.

10. Your Choices

You may opt out of marketing emails by clicking the unsubscribe link in any marketing email.

You may opt out of marketing text messages by replying STOP to any message.

You may also contact us at marketing@kombucha221bc.com  to request access to, correction of, or deletion of your personal information, subject to applicable law.

11. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and update the Effective Date above. Your continued use of the website after changes are posted means you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Kombucha 221BC
Mad at S.A.D., LLC
4050 Middle Ave f, Sarasota, FL 34234
Marketing@Kombucha221bc.com
(941) 203-8854